Vivint Smart Home Review, Pros & Cons and Specs 2022

Vivint Smart Home Review, Pros & Cons and Specs 2022

THE BOTTOM LINE For Vivint Smart Home

Vivint smart home system provides 24/7 security monitoring, remote control of cameras, door locks, heating system and more.

Vivint Smart Home PROS

Speedy event response
Excellent video doorbell
Offers remote control of door locks, cameras, thermostats, and sensors
Responsive touch screen
No lengthy contract required
Supports Alexa and Google voice commands

Vivint Smart Home CONS

Requires a monthly subscription for remote access
Cannot customize alarm sounds
Some components can be pricey


Upfront Costs Start at $299.99
Monthly Fees Start at $49.99
Professional Installation Required No
Monitoring Contract Required No
Environmental Sensors Yes
Cellular Backup Yes
Power Outage Backup Yes
Z-Wave/ZigBee Yes
IFTTT Support No
Voice Assistant Compatibility Amazon Alexa, Google Assistant

Vivint Smart Home Review

Do-it-yourself smart home security systems are great for affordable homeowners who want to save money by monitoring their homes themselves, but these systems leave it up to you to take action when the alarm goes off. They don’t check in to see if everything is OK when the smoke alarm goes off or the front door alarm goes off, and they don’t contact the local authorities. For this kind of response, you need a subscription-based service like the one that comes with the Vivint Smart Home Security System. With Vivint, you get around-the-clock home monitoring with incredibly fast response to alarms, as well as a number of optional home automation services, all of which can be controlled from a smartphone, PC, or 7-inch touchscreen control panel.

Vivint Smart Home systems and components aren’t cheap, but once you’ve decided on a plan, you don’t have to take any action. Vivint technicians come to your home, install everything, and give you a comprehensive tour of how everything works. All this adds up to our Editors’ Choice Award for Home Security Systems.

Vivint Plans and Pricing

When you order a Vivint Smart Home, you buy all the hardware you need, such as door/window sensors, motion sensors, cameras and thermostats. The $599 Vivint Starter Kit comes with a smart hub, a pair of door/window sensors, a motion sensor, and a water sensor. You also get $100 credit for plugins.

Vivint Smart Home service plan is $49.99 per month and gives you full access to the mobile app, including 24/7 professional monitoring and alerts. It allows you to control smart home devices such as door locks, video doorbells, and thermostats, and provides support for Amazon Alexa and Google Assistant voice commands. Other service plan benefits include 14 days of recorded video storage for clips of up to 90 seconds, 30 days of continuous storage with purchase of Vivint Smart Drive ($249), and 24/7 online and phone technical support. Home technician services, and an extended warranty on equipment.

The Vivint Smart Home service plan is not mandatory, but without it you will have to monitor the system yourself and forgo the use of the mobile application as well as remote access to the system and 24/7 technical support. Vivint now offers a DIY kit that you can install yourself. For $299.99 you get a pivot plate, two door/window sensors, a motion sensor, and a table mount for the plate. $450 gets you either a doorbell cam or an indoor cam, and $600 gets you both. Vivint does not offer the Outdoor Pro Camera as part of the DIY package because it requires professional installation.

Vivient Ingredients

The prices of the plugins are much higher than what you get from the competition. Door/window sensors go for $50 per device, while FrontPoint and SimpleSafe both charge $14.99 per sensor. The Vivint Glass Break Detector will set you back $100, Cove charges $30 and Brinks charges $79. Vivint’s $169.99 price tag for an Element thermostat is pretty much in line with what you’d expect to pay for a typical smart thermostat like the Sensi Touch Smart Thermostat ST75 ($169).

The Vivint Ping Camera ($199.99) is unique in that it can initiate a two-way communication using a call button that sends notifications to users connected to the system. This feature worked well in testing, and the camera also provides excellent day and night video, supports event-triggered recording, and interacts with other smart home devices.

Vivint Outdoor Camera Pro ($399 plus installation) is an outdoor security camera that not only lets you see what’s going on outside, but uses Vivint’s Smart Sentry technology to alert intruders that they are under surveillance. The camera also provides clear two-way audio and works well with other installed Vivint components.

One of our favorite video bells, the Vivint Doorbell Camera Pro ($249) also uses Smart Sentry technology to deter packet thieves and delivers stunning HDR video quality with an ultra-wide viewing angle. Vivint recently announced that you can purchase this doorbell separately without having to purchase a complete security system.

The Smart Hub is the nerve center of the Vivint Smart Home. It has a 7-inch color touch screen that allows you to lock and unlock doors, watch live and recorded video, adjust heating and cooling temperatures, and activate emergency services including panic and burglary alarms. Including those that go directly to the local police  department, departments. . The panel also allows you to set and modify user codes, adjust the alarm volume, modify camera settings, arm or disarm the system, and run diagnostics. However, you cannot change the alarm sound, which can be annoying (more on that later). The Hub uses a variety of wireless technologies including Wi-Fi, RF, and Z-Wave to control cameras, sensors, door locks, and more.

Vivint Application and Performance

You can remotely control Vivint Smart Home from a PC using the free Android and iOS apps and with the web console. It also supports Amazon Alexa and Google Assistant voice commands, and works with Nest Thermostats and Philips Hue smart lights.

With the mobile application, the home screen shows the number of doors and windows that are currently open and which ones are open. Also includes a large button to arm and disarm the system and buttons to lock and unlock your doors. The taskbar at the bottom of the screen contains icons for Security, Cameras, Devices, Auto, and Activity.

Tapping the security icon returns you to the main screen and clicking the camera icon takes you to a screen where you can see live video from each camera and recorded events such as motion detection or when someone opens the door. The sections can be watched when the bell rings. The hardware icon takes you to a page where you can turn wall sockets and light switches on and off.

If you have Vivint Car Guard installed in one or more vehicles, you’ll see the Autos icon that takes you to a screen where you can view information about each vehicle, such as battery surface, fuel, and any mechanical issues. Click on the vehicle to see its current location and status (Parked, Driving, Offline). If the vehicle is currently moving, you can tap on the map to see where it is and follow its journey in real time. Here you can also view trip history maps and things like hard braking, speeding accidents, and total distance traveled.

The Activity icon takes you to a screen where you can see information such as open windows and open doors, and a record of current events such as doors opening and closing, motion detection, and the times the vehicle starts and ends a short trip. Motion-activated videos can also be viewed here.

The settings icon (the gear) is where you go to configure sensors, enable notifications, and create rules. For example, you can turn lights on and off at specific times or when an event occurs, automatically lock or unlock your door at a specified time or as a result of an event, and trigger an alarm. Cameras can record video when this happens. . You can use any of the many predefined rules or create your own.

You can’t control the web app as much as you can with the mobile app: you can’t lock and unlock the door or configure the thermostat, and you can’t use the push-to-talk feature of the video doorbell. However, you can watch live and recorded video, arm and disarm the system, create custom rules, and view activities and notifications.

The system performed great for home automation tasks. It never failed to manually lock or unlock the door, and the thermostat followed weekday and weekend heating schedules without a problem. I created custom rules for the system to lock all my doors at 11:00 PM. I turn off the lights in my room at 11:30 PM every day. He has followed these principles without fail.

Vivint’s home security performance is equally impressive. The window and door sensors worked perfectly in the test, as did the motion detectors. The system followed my rules to turn on the light when camera motion was detected, and I got a notification when the door was opened after a certain time of the day. The live video from the doorbell camera is clear, with rich color and sharp black and white night vision up to about 15 feet away. The quality of the recorded video is also top notch. The indoor and outdoor cameras also provide excellent video day and night.

I inadvertently put the Vivint’s emergency response ability to the test, which I passed with flying colors. While heating a slice of pizza, a piece of cheese fell on the heating element in my toaster oven, filling the kitchen with smoke and setting off a smoke alarm. I was outside in the backyard and could hear the birds chirping. It was loud, but it took a minute or two to figure out it was an alarm (I had no idea what it was supposed to sound like). I ran inside and turned off the oven and turned on the house fan. But before I could enter my code on the control panel, a Vivint representative called to inform me that the fire department had been notified because I failed to answer their first call and returned my call in a timely manner. The code has not been entered. Sure enough, the fire truck and the fire chief pulled out after a few minutes. The response time from the initial warning to the arrival of the fire department was less than 10 minutes.

It leads me to deal with my real performance. When a smoke alarm is loud, it doesn’t really sound like a smoke alarm. I prefer the annoying sound of beeps or loud sirens that I usually associate with quick alarms. There’s no way to change the alert sound yet, but Vivint may add a custom siren in a future update.

Powerful security system for professional monitoring
With Vivint Smart Home, you get a complete home security system that’s constantly monitored, and a comprehensive home automation solution that you can control from anywhere, including Smart Sentry-equipped cameras, an HD video doorbell and a device. To monitor your vehicles. It’s true that you can save a lot of money on components with a DIY home security system from Abode or SimpliSafe, but this means that you are responsible for installing and maintaining each component. As with all fully monitored home security services, the Vivint Smart Home system isn’t cheap, but if you want the peace of mind that comes with knowing your home is secure 24/7, it’s worth it. Money well spent .

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